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Terms of Service

Last updated: October 14, 2026

Introduction

These terms and conditions outline the rules and regulations for the use of Grillo Ltd's website and services. By accessing this website or using our services, we assume you accept these terms and conditions in full. Do not continue to use Grillo Ltd's website or services if you do not accept all of the terms and conditions stated on this page.

License to Use

Unless otherwise stated, Grillo Ltd and/or its licensors own the intellectual property rights for all material on this website and our services. All intellectual property rights are reserved. You may view and/or print pages from our website for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from this website
  • Sell, rent or sub-license material from this website
  • Reproduce, duplicate or copy material from this website
  • Redistribute content from Grillo Ltd (unless content is specifically made for redistribution)

Grillo Products and Intellectual Property

Grillo Ltd and/or its licensors own all intellectual property rights in our sensors and other hardware, firmware, software, algorithms, Grillo Cloud, APIs and documentation (together, the "Products"), including their designs, source code and the data models and detection methods they use. Purchasing hardware or subscribing to a service gives you a limited, non-exclusive, non-transferable right to use the Products for their intended purpose. It does not transfer ownership of any intellectual property.

Except as expressly permitted by Grillo Ltd in writing or by applicable law, you must not:

  • Copy, clone, or manufacture any Grillo hardware, or any product substantially derived from its designs
  • Reverse engineer, decompile, disassemble or otherwise attempt to extract the source code, firmware, schematics, algorithms or detection methods of any Product
  • Extract, modify, or reflash the firmware on Grillo hardware, or circumvent any security, licensing or access controls
  • Use any Product, or any information obtained from it, to build or train a competing product or service
  • Remove or alter any Grillo branding, serial numbers, or proprietary notices

Some Grillo designs and software, including components released through the OpenEEW project, are published under open-source licences. Those components are governed by the terms of their respective licences, and nothing in these terms restricts the rights those licences grant.

User Content

In these terms and conditions, "User Content" shall mean any audio, video, text, images or other material you choose to display on this website or through our services. By displaying your User Content, you grant Grillo Ltd a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your User Content must be your own and must not be infringing on any third party's rights. Grillo Ltd reserves the right to remove any of your content from this website at any time without notice.

Service Terms

Our seismic monitoring services are provided on an "as is" and "as available" basis. Grillo Ltd does not guarantee that the service will be uninterrupted, timely, secure, or error-free. While we strive for accuracy in our earthquake detection and warning systems, we cannot guarantee 100% accuracy or timeliness of alerts.

You understand that Grillo Ltd's services are designed to provide early warning of seismic events, but due to the nature of earthquakes and technological limitations, there may be instances where:

  • An alert is issued but no significant shaking occurs
  • Shaking occurs without a prior alert
  • The time between alert and shaking is shorter or longer than estimated

Limitation of Liability

In no event shall Grillo Ltd, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this website or our services, whether such liability is under contract, tort or otherwise, and Grillo Ltd shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this website or our services.

Indemnification

You hereby indemnify to the fullest extent Grillo Ltd from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney's fees) arising out of or in any way related to your breach of any of the provisions of these terms.

Governing Law & Jurisdiction

These terms will be governed by and construed in accordance with the laws of England and Wales, and you submit to the non-exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes.

Changes to These Terms

Grillo Ltd reserves the right to modify these terms at any time. We do so by posting and drawing attention to the updated terms on our website. Your continued use of the website and our services after any such changes constitutes your acceptance of the new terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

  • Email: hello@grillo.io
  • Address: Grillo Ltd, 167-169 Great Portland Street 5th Floor, London, W1W 5PF, United Kingdom
  • Company Number: 16693406